7pin Terms & Conditions

In these Terms & Conditions, the following terms shall have the meanings set out below, unless the context otherwise requires:

"7pin" / "Platform" / "We" / "Us" / "Our"

Refers to 7pin and its operating entity, which operates the online gaming platform accessible at https://7pin.vip and all associated sub-domains, mobile interfaces, and services.

"Account"

The personal account registered by a Player on the 7pin platform, used to access all gaming services, manage wallet balances, and receive bonuses.

"Player" / "You" / "Your"

Any natural person who has registered an Account on the 7pin platform and is using any service provided therein.

"Services"

All games, promotions, payment facilities, bonuses, customer support, and any other feature accessible through the 7pin platform.

"Wallet" / "Account Balance"

The PHP-denominated balance held in the Player's Account, comprising deposited funds and credited winnings, minus withdrawals and losses.

"Bonus Funds"

Any promotional credit, free bet, cashback, or reload bonus credited to a Player's Account, which is distinct from real-money deposited funds and subject to specific wagering requirements.

"Wagering Requirement"

The total amount a Player must wager using Bonus Funds before such funds, or winnings derived therefrom, become eligible for withdrawal.

"Prohibited Jurisdiction"

Any territory in which access to or use of the Services is prohibited by applicable law or regulation.

"KYC" / "Know Your Customer"

The identity and age verification process conducted by 7pin to confirm a Player's identity, age, and source of funds in accordance with applicable Philippine regulations.

By registering an Account, accessing the 7pin platform, or placing any wager on any game offered by 7pin, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions, together with the Privacy Policy and any game-specific or promotion-specific rules published on the 7pin platform.

These Terms & Conditions constitute a legally binding agreement between you and 7pin. If you do not agree to any part of these Terms & Conditions, you must immediately cease use of the platform and close your Account.

3.1 Age Requirement

You must be at least 21 years of age to register an Account or participate in any real-money gaming activity on 7pin. This requirement is in accordance with Philippine gaming regulations. 7pin strictly prohibits the use of its Services by persons under the age of 21. By registering, you represent and warrant that you are 21 years of age or older.

7pin reserves the right to request documentary proof of age at any time. Accounts found to belong to players under the age of 21 will be immediately suspended, all funds forfeited, and the matter may be referred to the relevant Philippine regulatory authority.

3.2 One Account Policy

Each Player may register and maintain only one Account on the 7pin platform. Multiple accounts held by the same person — whether under the same or different names, mobile numbers, or payment methods — are strictly prohibited. Where multiple accounts are identified, 7pin may, at its sole discretion:

1. Suspend or permanently close all accounts associated with that Player;
2. Void all bets and forfeit all balances held across those accounts;
3. Report the conduct to relevant regulatory or law enforcement authorities where applicable.

3.3 Registration Information

All information provided during Account registration must be accurate, complete, and current. Players are required to provide, at minimum: a valid Philippine mobile number, a unique username, and a secure password. 7pin may require additional information for KYC verification, including a government-issued photo ID and proof of address.

3.4 Prohibited Jurisdictions

The Services are intended solely for players who access them from the Philippines. Players accessing the platform from jurisdictions where online gambling is prohibited by applicable local law do so at their own risk and are solely responsible for compliance with applicable law. 7pin makes no representation that the Services are lawful in any jurisdiction outside the Philippines.

You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your Account credentials with any third party, permit any third party to access your Account, or use another Player's Account.

All activity conducted through your Account is deemed to have been authorised by you, unless you have notified 7pin of a breach of Account security. You agree to notify 7pin immediately upon becoming aware of any unauthorised access to your Account or any other security breach by contacting live chat support.

7pin will never request your password through any channel, including live chat, email, Messenger, or Viber. Any communication purporting to be from 7pin and requesting your password should be treated as fraudulent and reported to our support team immediately.

Players may fund their 7pin Account using any of the supported payment methods, which currently include GCash, PayMaya, BPI, BDO, Metrobank, and major debit/credit cards. The list of accepted payment methods may be updated from time to time without prior notice.

5.1 Deposit Conditions

• The minimum deposit amount is ₱100 (Philippine Pesos).
• All deposits must be made using a payment method registered in the Account holder's own name. Deposits from third-party accounts are prohibited.
• 7pin does not charge a platform fee for deposits. However, the Player's payment provider may apply its own transaction fees, which are the sole responsibility of the Player.
• Deposit amounts are credited to the Player's Account balance in Philippine Pesos (PHP).
• GCash and PayMaya deposits are typically credited within 30 seconds. Bank transfers may take up to 30 minutes during standard banking hours.

5.2 Source of Funds

By depositing funds, you represent and warrant that all funds deposited are from a legitimate source and are not proceeds of any criminal or unlawful activity. 7pin reserves the right to request documentation evidencing the source of funds for any deposit, particularly where the amount or pattern of deposits warrants additional scrutiny under applicable anti-money laundering regulations.

Players may request a withdrawal of their Account balance at any time, subject to the conditions set out in this Section and any applicable KYC verification requirements.

6.1 Withdrawal Conditions

• The minimum withdrawal amount is ₱200 (Philippine Pesos).
• Withdrawals must be made to a payment method registered in the Account holder's own name. Third-party withdrawals are not permitted under any circumstances.
• 7pin does not charge a platform fee for withdrawals. Processing time for GCash and PayMaya withdrawals is typically under 5 minutes. Bank transfer withdrawals may take up to 24 hours.
• 7pin reserves the right to withhold a withdrawal pending completion of KYC verification, where such verification has not been completed, or where additional verification is required due to the amount or circumstances of the withdrawal request.

6.2 Verification Before Withdrawal

Prior to processing a withdrawal that exceeds threshold amounts or where the account has not previously been verified, 7pin may request the following documents: a government-issued photo ID (Philippine Passport, SSS UMID, Driver's License, PhilSys National ID, or equivalent); and, where applicable, proof of the payment method used to make the original deposit. Failure to provide requested documentation within the timeframe specified by 7pin may result in the withdrawal request being cancelled.

6.3 Bonus Funds and Withdrawals

Bonus Funds credited to a Player's Account are not withdrawable until all applicable Wagering Requirements have been satisfied. Real-money funds deposited by the Player are not subject to wagering requirements and remain withdrawable at any time, provided no active bonus with a withdrawal restriction condition applies.

7pin offers various promotional incentives to registered Players, including welcome bonuses, reload bonuses, cashback offers, and event-specific promotions. All promotions offered by 7pin are subject to specific terms and conditions that will be communicated at the time the offer is made. In the event of any conflict between promotion-specific terms and these general Terms & Conditions, the promotion-specific terms shall prevail in respect of that promotion only.

7.1 General Bonus Rules

• Bonuses are credited to the Player's Account at the sole discretion of 7pin and may be modified, suspended, or withdrawn at any time without prior notice.
• Players may not hold more than one active welcome bonus concurrently unless expressly stated otherwise.
• Wagering Requirements must be met within the validity period specified for each bonus. Bonus Funds and associated winnings that remain subject to unfulfilled Wagering Requirements at the end of the validity period will be forfeited.
• 7pin reserves the right to reclaim any bonus and associated winnings where it reasonably determines that a Player has engaged in wagering patterns designed to exploit or abuse the bonus system, including low-risk or hedging strategies inconsistent with good-faith gameplay.
• Bonuses are for personal use only and may not be transferred, assigned, or combined with bonuses of other Players.

All games and betting services available on the 7pin platform are governed by the individual game rules, which are accessible within each game interface. Players are responsible for familiarising themselves with the applicable game rules before placing any wager.

8.1 Finality of Results

All game results are final once the round is completed and the outcome has been recorded by the platform. In the event of a dispute regarding a game result, the record maintained by 7pin's gaming system shall be the authoritative reference. 7pin is not liable for any loss incurred due to the Player's misunderstanding of game rules or procedures.

8.2 Technical Errors

In the event of a malfunction, disconnection, or technical error during a game round that prevents the round from completing normally, 7pin reserves the right to void the affected game round and return the relevant stake to the Player. 7pin shall not be liable for any loss of winnings due to a technical error that is beyond 7pin's reasonable control.

8.3 Bet Limits

Minimum and maximum bet limits apply to all games and may vary by game type, table, and Player tier. Current bet limits are displayed within each game interface. 7pin reserves the right to adjust bet limits at any time and for any Player at its sole discretion, including where the Player's betting pattern is inconsistent with normal recreational use.

Players must not engage in any activity on the 7pin platform that is prohibited by these Terms & Conditions or applicable Philippine law. Without limiting the foregoing, the following conduct is expressly prohibited:

• Fraud and Dishonesty: Any attempt to defraud 7pin or other Players, including through the use of false or stolen payment credentials, manipulated game clients, or misrepresentation of identity.
• Collusion: Coordinating with other Players to gain an unfair advantage in any game, particularly in live poker or multiplayer game formats.
• Automated Betting Software: The use of bots, scripts, artificial intelligence tools, or any automated software to place bets, gain information advantages, or otherwise interact with the platform on behalf of a Player.
• Exploitation of Errors: Deliberately exploiting errors in the platform's software, including pricing errors, system glitches, or any technical malfunction, to generate winnings. Any winnings derived from such exploitation will be voided.
• Money Laundering: Using the 7pin platform as a vehicle for money laundering, terrorist financing, or any other financial crime. 7pin maintains an anti-money laundering compliance program and will report suspicious activity to relevant Philippine authorities.
• Underage Access: Allowing or facilitating access to the 7pin platform by any person under the age of 21.
• Chargebacks: Initiating a chargeback with your bank or payment provider in bad faith while retaining winnings generated from the disputed funds.

7pin is committed to promoting responsible gaming practices. We recognise that for a small proportion of players, gambling can become a problem, and we take this responsibility seriously. Players are encouraged to use the platform for entertainment purposes within their personal financial means.

10.1 Responsible Gaming Tools

The following tools are available to all 7pin account holders via the account settings panel, effective immediately upon activation:

• Deposit Limits: Daily, weekly, or monthly limits on the total amount that can be deposited into the Account.
• Loss Limits: Limits on the maximum amount that can be lost within a defined period.
• Session Time Reminders: Automated notifications reminding the Player of elapsed gaming session time.
• Self-Exclusion: Players may voluntarily exclude themselves from the platform for a specified period (minimum 6 months) or indefinitely. Self-exclusion requests are irreversible for the chosen duration and will be actioned within 24 hours of the request being received.

Players who wish to discuss responsible gaming concerns are encouraged to contact 7pin's support team via live chat. For additional resources and support, visit our dedicated Responsible Gaming page.

All content on the 7pin platform — including but not limited to software, game engines, text, graphics, logos, icons, audio clips, and data compilations — is the property of 7pin or its licensors and is protected by applicable intellectual property laws, including the Philippine Intellectual Property Code (Republic Act No. 8293).

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 7pin platform solely for personal, non-commercial gaming purposes in accordance with these Terms & Conditions. This licence does not include any right to reproduce, distribute, modify, create derivative works of, publicly display, or otherwise commercially exploit any content on the platform without the prior written consent of 7pin.

To the fullest extent permitted by applicable Philippine law, 7pin shall not be liable to any Player for any of the following:

• Any loss of profits, revenue, business, data, or goodwill arising in connection with the use of, or inability to use, the 7pin platform;
• Any indirect, consequential, incidental, special, or punitive damages;
• Any loss arising from events outside 7pin's reasonable control, including but not limited to internet outages, telecommunication disruptions, power failures, force majeure events, or third-party payment provider delays;
• Any loss of gaming session data due to technical failure, disconnection, or device malfunction on the Player's end;
• Any decision made by a Player based on information published on the platform that the Player relies on at their own risk.

Nothing in these Terms & Conditions shall exclude or limit 7pin's liability for death or personal injury caused by 7pin's negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.

7pin collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms & Conditions and is incorporated herein by reference. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

7pin processes personal data in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012 of the Philippines) and all implementing rules and regulations issued thereunder. Players have the right to access, correct, and request deletion of their personal data, subject to applicable legal and regulatory retention obligations. To exercise these rights, contact 7pin's Data Protection Officer via the support channels listed on the platform.

7pin reserves the right to amend, modify, update, or replace these Terms & Conditions at any time. Where material changes are made, 7pin will endeavour to provide reasonable notice to Players through one or more of the following channels: a notice posted on the 7pin website, an in-platform notification upon login, or a direct communication via the Player's registered contact information.

Your continued use of the 7pin platform following the publication of amended Terms & Conditions constitutes your acceptance of the revised terms. If you do not agree to any amendment, you must cease using the platform and may request the closure of your Account by contacting customer support. 7pin will process any pending withdrawals of real-money Account balances notwithstanding the Account closure.

These Terms & Conditions are governed by and shall be construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.

In the event of any dispute, controversy, or claim arising out of or relating to these Terms & Conditions, or the breach, termination, or invalidity thereof, the parties shall first endeavour to resolve the matter amicably through 7pin's internal dispute resolution process, accessible via live chat or the written complaint process described on the FAQ page. Where the matter cannot be resolved amicably within thirty (30) calendar days, either party may submit the dispute to the exclusive jurisdiction of the competent courts of the Philippines.

If you have any questions about these Terms & Conditions, or wish to make a formal complaint or data subject request, you may contact 7pin through the following channels. Note that all contact details are provided as plain text and are not clickable links.

• Live Chat: Available 24/7 via the 7pin platform
• Email: [email protected]
• Messenger & Viber: Available via the 7pin platform support section

7pin aims to acknowledge all written complaints within 3 business days and to provide a full response within 14 calendar days of acknowledgement. For urgent account or payment issues, live chat provides the fastest resolution pathway.